Introduction
This Modern Slavery and Human Trafficking Statement is a response to Section 54(1), Part 6 of the Modern Slavery Act 2015 and relates to actions and activities for the financial year ending 31 October 2024.

Crystal Clear Bristol Ltd (‘the Company’, ‘we’, ‘us’ or ‘our’) is committed to preventing slavery and human trafficking violations in its own operations, its supply chain, and its products. We have zero-tolerance towards slavery and require our supply chain to comply with our values.
Organisational Structure
Crystal Clear Bristol Ltd and has business operations in the United Kingdom.
We operate in the double glazing and associated works sector. The nature of our supply chains is as follows: ‘We work with a number of key direct suppliers, who provide us with goods, such as windows doors and roof lights.

For more information about the Company, please visit our website: www.crystalclearbristol.co.uk.

Policies
We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner.

These include the following:

  • Recruitment and selection policy – We only select from a filled out and returned application for for
    any new employee.
  • Staff code of conduct – All staff have a policy to follow within our employee handbook that must be
    adhered to.
  • Safeguarding policy – All staff have a policy to follow within our employee handbook that must be
    adhered to.

We make sure our suppliers are aware of our policies and adhere to the same standards.
Due Diligence
As part of our efforts to monitor and reduce the risk of slavery and human trafficking occurring in our supply
chains, we have adopted the following due diligence procedures:
Our due diligence procedures aim to:

  • Identify and action potential risks in our business and supply chains.
  • Monitor potential risks in our business and supply chains
  • Reduce the risk of slavery and human trafficking occurring in our business and supply chains.

Risk and Compliance
The Company has evaluated the nature and extent of its exposure to the risk of slavery and human trafficking
occurring in its UK supply chain through:
We do not consider that we operate in a high-risk environment because the majority of our supply chain is based in the UK and in low-risk industries, such as window and door manufacturing. .
We do not tolerate slavery and human trafficking in our supply chains. Where there is evidence of failure to comply with our policies and procedures by any of our suppliers, we will.
Effectiveness
The Company uses Key Performance Indicators (KPIs) to measure its effectiveness and ensure that slavery and human trafficking is not taking place in its business and supply chains. These KPIs are as follows:
We cannot say with any certainty how effective the steps we are taking have been in ensuring that slavery and human trafficking is not taking place in our business and supply chains. As part of our work for the next financial year, we will be considering how best to monitor the effectiveness of the actions taken.
The statement was approved by the board of directors.
___________________________
James Mizen, Director
Crystal Clear Bristol Ltd
___________________________

Visit our showroom

View a range of award-winning designs and manufacturers all under one roof.

What our Customers say about Crystal Clear

A good experience with Crystal Clear
Helpful staff in the showroom. Easy ordering process at a competitive price. Installation team was very good and efficient, no mess. End result looks brilliant.

Mr Bushell

Excellent service from
The 2 men who fitted the door were fantastic , they explained everything that was happening and did a really good job , the man who sold me the doors was also very helpful and made things really simple .

Laura Humphries

Very pleased with this company
I had some new windows and exterior doors fitted and the quality of the products seems very good. The company is easy to deal with and kept me informed. The installers, Kevin and Jason, were professional, friendly and polite. They came when they said they would, did an excellent job and tidied up before they left.

Sharon Absolon

Quality products, fitted extremely well.
Extremely happy with my new front door, from date of placing the order to it being fitted I was kept informed.
The guys that fitted it were very knowledgeable and fitted my door, cleaned up and checked if I was happy before they left the property.
I would definitely recommend this company to others.

katie

Efficient and knowledgable
Kevin and Jason did a great job and were efficient and speedy in replacing 5 windows, with the minimum of disruption. There was a measurement error with one of the window casings and they arranged for a new one to be manufactured and installed within 24hrs. Worked around scaffolding that was already on the building.

Pete Jones

NO PRESSURE TO BUY ..
I have personally visited Crystal Clear showroom and spoken to the owner twice Louis and Jamie ..i have not known anyone to put so much effort into explaining their produts to customers …they take their time to answer all your questions..here’s the best part ..NO PRESSURE TO BUY AT ALL ..take your time when you are ready let us know ..absolutely amazing company to work with ..definitely recommend and must visit the showroom in Broomhill Bristol and

…see for your self…

Khalil Khaliq

Excellent from start to finish
From the start the company were very helpful and professional. We wanted a larger window and they advised us on the design possibilities. Ordering was easy and they explained the process. The fitters were very clean and tidy. The window was fitted with minimal disruption, the result was better than we hoped for ! Overall we would recommend this company 100%

sharon drew

Really love our new bifold doors
Really love our new bifold doors. The whole team were helpful & efficient throughout. The fitters Steve & Tom were on time, polite & informative, discussing any minor asjustment options as work progressed. They also tidied up after themselves each day. Over all a great job. Thankyou

customer

Thank you Crystal Clear
Crystal Clear provided a first class service from first enquiry at their showroom through to the final installation which was completed by a very professional team who took careful attention to detail. An excellent product which met all our expectations – highly recommended!

Geoff Brooks

Good interior doors
The process from start to finish and everybody from the showroom staff, pre-install survey to the fitters were helpful and efficient.
Steve and Tom who fitted our interior doors were friendly and polite, did a great job and left everything nice and neat. The doors feel like quality and we’re really pleased with the final result.
Wouldn’t hesitate to recommend.

Matt Smith